Can you advise me on which machine to buy?Yes of course, simply get in touch and we will match the right machine to you. &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; We are available on live chat, email or phone, or take&#xA0;<a href="https://www.thesewingstudio.co.uk/tools/perfect-product-finder/machine-quiz#/" rel="noopener noreferrer" target="_blank">our quiz</a>.What payment options are available?We offer multiple payment options:Credit/Debit Card,&#xA0;PayPal,&#xA0;PayPal Credit, Klarna &amp;&#xA0;FinanceWhat after sales support do you offer?We offer lifetime technical support with your machine and have an in-house machine maintenance department. Any problems or questions, just get in touch.What if its not the right machine for me?You have 30 days from date of delivery to return your machine to us, a<span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">ll we ask is that you ensure it is in the same condition that you received it. What we mean by that is any new items must be unused, undamaged and in all intact original packaging. For full returns policy and how to return clic<span id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); float: none; display: inline !important;color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">k&#xA0;<span style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><a href="https://help.thesewingstudio.co.uk/en-US/articles/returns-&amp;-refunds-49078" rel="noopener noreferrer" target="_blank">here</a>

Purchasing a new machine

How to find the correct foot for your machine, delivery lead time on feet & accessories and what happens if it doesn't fit

We list a wide variety of machine feet and accessories to fit Janome, Brother, Bernina, Bernette, Elna, Pfaff and Husqvarna machines. These are genuine items from the manufacturers themselves. All these brands over the years have produced a large variety of different machine models and fitments, therefore it is important you choose the correct fit for your machine.How do I know which is the correct fit for my machine?When browsing on our website, we make it very easy to find the correct feet and accessories for your model of machine, by having filters where you can choose the brand and model.If you are using a desktop or large screen tablet, you can find these filters to the left of the screen:<img src="https://uploads.gorgias.io/mJQz875Kd96adpn4/undefined-4cb91716-3180-4558-9183-db20156d9394" style="width: 1033px;" class="fr-fic fr-dib fr-rounded"> On a smart phone or smaller screen tablet, you can find them highlighted in green titled &apos;Filter By&apos; click on that and the filters appear for you to choose from.<img src="https://uploads.gorgias.io/mJQz875Kd96adpn4/screen_shot_phone-a7b86f7b-2773-4438-8c73-45cc07992375.png" style="width: 935px;" class="fr-fic fr-dib"> Once you have chosen your brand and model of machine, the accessories displayed will be the correct fit for your machine.If your machine model is not listed, please <a href="https://help.thesewingstudio.co.uk/en-US/contact" rel="noopener noreferrer" target="_blank">contact us</a> for advise on the correct fit.&#xA0;How long will it take to arrive?Whilst we keep a good range in stock, as there are many feet and accessories available, sadly it is not possible for us to keep them all. The ones we do keep could be with you in a couple&#xA0;of days depending on the delivery method chosen at the checkout.For feet and accessories we not keep in stock, we list them as special order and then place an order with the manufacturer for your specific item. Lead times on these can vary depending on each manufacturer, this information is detailed on the product page of each item:<img src="https://uploads.gorgias.io/mJQz875Kd96adpn4/undefined-7c929c9a-c311-4b24-82b1-f7dda770f556" style="width: 514px;" class="fr-fic fr-dib"> What happens if it doesn&apos;t fit my machine?Please&#xA0;<a href="https://help.thesewingstudio.co.uk/en-US/contact" rel="noopener noreferrer" target="_blank">contact us</a>&#xA0;within 7 days.Go to:<a></a><a></a><a href="https://www.thesewingstudio.co.uk/collections/sewing-machines-accessories" rel="noopener noreferrer" target="_blank">Machine Accessories</a>

Machine Feet & Accessories

Details of Janome's standard warranty, how to extend the warranty, what's not covered, how to register your machine and what support is available

What support do I get when purchasing a Janome?Janome is the world&apos;s number one choice for Sewing Machines and Overlockers. From a basic mechanical to a fully computerised machine, Janome have tools to help you get the most out of your machine. You can access their <a href="https://www.janome.com/support/" rel="noopener noreferrer" target="_blank">support page</a> where you will find technical support, a community forum and frequently asked questions.&#xA0;There are also lots of tools available to help you learn, including webinars, you tube channel, virtual events and Inspire - free patterns to make on your Janome machine and inspiring embroidery designs. You can access all this and more <a href="https://www.janome.com/learn/" rel="noopener noreferrer" target="_blank">here</a>Warranty Information<span style="color: rgb(0, 0, 0); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">For your peace of mind, Janome offer a warranty with all new machines to protect against any manufacturing faults and defects during the warranty period. However this subject to the machine being used and maintained according to the supplied manual. You must retain the original packaging for the purposes of transporting your machine.<span style="color: rgb(0, 0, 0); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">This warranty is not transferable, it is valid only for the original purchaser from new. &#xA0;Warranty periodThere is a two year warranty with all new Janome machines, covering both parts and labour, with the exception of the HD9 model which comes with a 12 month warranty.&#xA0;This only applies to machines in normal domestic use, machines used for teaching or commercial purposes have a one year warranty.Machines purchased at an educational price have no warranty available.Can the warranty be extended?You are able to extend the two year standard warranty to a maximum of 5 years, by purchasing one of Janome&apos;s extended warranties within 30 days from the date of purchase. The first two years will still be with us here at The Sewing Studio, any extended years will be direct with Janome.Details of the extended warranty can be found in the box when purchasing a new machine or on Janome&#x2019;s website <a href="https://j-shop.co.uk/collections/extended-warranties#:~:text=Thank%20you%20for%20your%20purchase,you%20complete%20peace%20of%20mind." rel="noopener noreferrer" target="_blank">here.</a>Is everything covered by the warranty?Accidental damage and wear and tear are excluded, as is timing and consumable parts such as needle threaders, needles, bobbins, bobbin cases, needle plates, light bulbs, blades, bolts, presser feet, tools and embroidery frames. &#xA0;How do I register my machine?Included with each machine is a Warranty Registration Card, simply fill that in and send it off.&#xA0;Alternatively you can register your machine on <a href="https://www.janome.co.uk/warranty-registration" rel="noopener noreferrer" target="_blank">Janome&apos;s website</a><a href="https://www.janome.co.uk/warranty-registration" rel="noopener noreferrer" target="_blank">&#xA0;</a>How do I request for warranty work to be carried out?If you think your machine is faulty please contact us us in the first instance, as we may be able to help overcome any issues you are experiencing.&#xA0;Our aim is to help save you time and money in diagnosing and fixing problems so that you are not left out of pocket, or without the use of your new sewing machine for any length of time and without the expense of sending it back to us.If after that, you still believe your machine to be faulty, you can find more information on what to do next in our&#xA0;<a href="https://www.thesewingstudio.co.uk/pages/terms-and-conditions#Returns" rel="noopener noreferrer" target="_blank">Terms &amp; Conditions</a>Go to:<a></a><a></a><a href="https://www.thesewingstudio.co.uk/collections/janome-sewing-machines" rel="noopener noreferrer" target="_blank">Janome Sewing Machines</a><a href="https://www.thesewingstudio.co.uk/collections/embroidery-machines?gf_592547=Janome" rel="noopener noreferrer" target="_blank">Janome Embroidery Machines</a><a href="https://www.thesewingstudio.co.uk/collections/overlockers?gf_592547=Janome&amp;gf_592557=Janome" rel="noopener noreferrer" target="_blank">Janome Overlockers</a><a href="https://www.thesewingstudio.co.uk/collections/coverstitch-machines?gf_592547=Janome&amp;gf_592557=Janome&amp;gf_592567=Janome" rel="noopener noreferrer" target="_blank">Janome Coverstitch</a>

Janome - Warranty & Support

Details of Brother's standard warranty, what's not covered, how to register your machine and what support is available.

What support do I get when purchasing a Brother?<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">When choosing a Brother machine, they know that you are looking to perfect your craft so are there to help you get the most out of your machine. From there support centre app, where you can access video tutorials of how to use and maintain your specific model of machine, to trouble shooting guides, to get you out of a jam, you can find all the help you need and more&#xA0;<a href="https://sewingcraft.brother.eu/en/support" rel="noopener noreferrer" target="_blank"><span id="isPasted" style="font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">here</a>Warranty Information<span style="color: rgb(0, 0, 0); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">For your peace of mind, Brother offer a warranty with all new machines to protect against any manufacturing faults and defects during the warranty period. However this subject to the machine being used and maintained according to the supplied manual. You must retain the original packaging for the purposes of transporting your machine.<span style="color: rgb(0, 0, 0); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">This warranty is not transferable, it is valid only for the original purchaser from new. &#xA0;Warranty periodThere is a three year warranty with all new Brother machines, with the exception of the Innov-is XE1 and XJ1 which come with a five year warranty.This only applies to machines in normal domestic use, machines used for teaching or commercial purposes have a one year warranty.Machines purchased at an educational price have no warranty available.Can the warranty be extended?The warranty periods detailed above are the maximum amount of years available, they cannot be extended.Is everything covered by the warranty?Accidental damage and wear and tear are excluded, as is timing and consumable parts such as needle threaders, needles, bobbins, bobbin cases, needle plates, light bulbs, blades, bolts, presser feet, tools and embroidery frames.&#xA0;How do I register my machine?Brother do not specify a need for you to register your machine, however you must retain your receipt/invoice as proof of purchase.&#xA0;How do I request for warranty work to be carried out?If you think your machine is faulty please contact us us in the first instance, as we may be able to help overcome any issues you are experiencing.&#xA0;Our aim is to help save you time and money in diagnosing and fixing problems so that you are not left out of pocket, or without the use of your new sewing machine for any length of time and without the expense of sending it back to us.If after that, you still believe your machine to be faulty, you can find more information on what to do next in our&#xA0;<a href="https://www.thesewingstudio.co.uk/pages/terms-and-conditions#Returns" rel="noopener noreferrer" target="_blank">Terms &amp; Conditions</a>Go to:<a></a><a></a><a href="https://www.thesewingstudio.co.uk/collections/brother-sewing-machines" rel="noopener noreferrer" target="_blank">Brother</a><a href="https://www.thesewingstudio.co.uk/collections/brother-sewing-machines" rel="noopener noreferrer" target="_blank">&#xA0;Sewing Machines</a><a href="https://www.thesewingstudio.co.uk/collections/brother-embroidery-machines" rel="noopener noreferrer" target="_blank">Brother&#xA0;Embroidery Machines</a><a href="https://www.thesewingstudio.co.uk/collections/brother-overlockers" rel="noopener noreferrer" target="_blank">Brother&#xA0;Overlockers</a><a href="https://www.thesewingstudio.co.uk/collections/coverstitch-machines" rel="noopener noreferrer" target="_blank">Brother Coverstitch Machines</a>

Brother - Warranty & Support

In this article you will find details of Bernina support and tuition, plus warranty information, including what's covered and how to register your machine.

What support do I get when purchasing a Bernina?Bernina machines are designed to give you many years of happy and productive sewing. As well as producing quality machines, Bernina are passionate about tuition and&#xA0;want you to get the most out of your machine, for that reason, they offer&#xA0;a free training course held in their London tuition centre. For more information on these courses, including how to book, click&#xA0;hereIn addition to this, Bernina Sewing Machines (excluding models 325 &amp; 335) have built in on-screen help, sewing tutorials and creative consultant to help you get the best results every time.And if that wasn&apos;t enough, they also have mastery work books to help you learn your Bernina machine as you work step by step through hands on activities from the my Bernina mastery workbooks, which can be found&#xA0;<a href="https://www.bernina.com/en-GB/Learn-Create-GB/Mastery-Workbooks" rel="noopener noreferrer" target="_blank">here</a>Warranty Information<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">For your peace of mind, Bernina offer a warranty with all new machines to protect against any manufacturing faults and defects during the warranty period. However this subject to the machine being used and maintained according to the supplied manual. You must retain the original packaging for the purposes of transporting your machine.<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">The warranty is not transferable, it is valid only for the original purchaser from new. &#xA0;Warranty period<table style="width: 100%;"><thead><tr><th class="fr-thick" style="background-color: rgb(0, 128, 128); width: 42.0494%;"><div style="text-align: center;">Warranty Type:</div></th><th class="fr-thick" style="background-color: rgb(0, 128, 128); width: 29.9564%;"><div style="text-align: center;">Parts</div></th><th class="fr-thick" style="background-color: rgb(0, 128, 128); width: 27.6877%;"><div style="text-align: center;">Labour</div></th></tr></thead><tbody><tr><td style="width: 42.0494%; background-color: rgb(239, 239, 239);"><div style="text-align: center;">Sewing Machine</div></td><td class="fr-thick" style="width: 29.9564%; background-color: rgb(239, 239, 239);"><div style="text-align: center;">7 Years*</div></td><td class="fr-thick" style="width: 27.6877%; background-color: rgb(239, 239, 239);"><div style="text-align: center;">7 Years*</div></td></tr><tr><td class="fr-thick" style="width: 42.0494%; background-color: rgb(239, 239, 239);"><div style="text-align: center;">Embroidery Machine</div></td><td class="fr-thick" style="width: 29.9564%; background-color: rgb(239, 239, 239);"><div style="text-align: center;">7 Years*</div></td><td class="fr-thick" style="width: 27.6877%; background-color: rgb(239, 239, 239);"><div style="text-align: center;">7 Years*</div></td></tr></tbody></table>* Exclusive to the UK, Bernina offer a 7 year warranty on newly purchased sewing and embroidery machines, so long as your machine is used and looked after according to the maintenance section of your manual and they are serviced by a Bernina Service Engineer every 3 years or when your machine indicates that a service is required, whichever is sooner.&#xA0;<table style="width: 100%;"><tbody><tr><td class="fr-thick" style="width: 42.8572%; background-color: rgb(0, 128, 128);"><div style="text-align: center;">Warranty Type:</div></td><td class="fr-thick" style="width: 29.8921%; background-color: rgb(0, 128, 128);"><div style="text-align: center;">Electrical</div></td><td class="fr-thick" style="width: 27.1065%; background-color: rgb(0, 128, 128);"><div style="text-align: center;">Mechanical</div></td></tr><tr><td class="fr-thick" style="width: 42.8572%; background-color: rgb(239, 239, 239);"><div style="text-align: center;">Overlocker/Coverstitch Machine</div></td><td class="fr-thick" style="width: 29.8921%; background-color: rgb(239, 239, 239);"><div style="text-align: center;">2 Years</div></td><td class="fr-thick" style="width: 27.1065%; background-color: rgb(239, 239, 239);"><div style="text-align: center;">5 Years</div></td></tr></tbody></table>The above warranty periods only apply to machines in normal domestic use, machines used for teaching or commercial purposes have a one year warranty.Can I extend the warranty period?The warranty periods detailed above are the maximum amount of years available, they cannot be extended.Is everything covered by the warranty?Accidental damage and wear and tear are excluded, as is timing and consumable parts such as needle threaders, needles, bobbins, bobbin cases, needle plates, light bulbs, blades, bolts, presser feet, tools and embroidery frames.&#xA0;How do I register my machine?Included with each machine is a Warranty Registration Card, simply fill that in and send it off. There is a section for the retailers stamp, we do not stamp this beforehand as we do not want to disturb your well packaged machine, however you are able to write our details in the box, they are:The Sewing Studio Ltd10 Chapel StreetRedruthCornwallTR15 2DBAlternatively you can register your machine on <a href="https://www.bernina.com/en-GB/Self-Service-GB/Customer-Portal-and-Product-registration" rel="noopener noreferrer" target="_blank">Bernina&apos;s website</a>&#xA0;How do I request for warranty work to be carried out?If you think your machine is faulty please contact us us in the first instance, as we may be able to help overcome any issues you are experiencing.&#xA0;Our aim is to help save you time and money in diagnosing and fixing problems so that you are not left out of pocket, or without the use of your new sewing machine for any length of time and without the expense of sending it back to us.If after that, you still believe your machine to be faulty, you can find more information on what to do next in our&#xA0;<a href="https://www.thesewingstudio.co.uk/pages/terms-and-conditions#Returns" rel="noopener noreferrer" target="_blank">Terms &amp; Conditions</a>Go to:<a></a><a></a><a href="https://www.thesewingstudio.co.uk/collections/bernina-sewing-machines" rel="noopener noreferrer" target="_blank">Bernina</a><a href="https://www.thesewingstudio.co.uk/collections/bernina-sewing-machines" rel="noopener noreferrer" target="_blank">&#xA0;Sewing Machines</a><a href="https://www.thesewingstudio.co.uk/collections/bernina-embroidery-machines" rel="noopener noreferrer" target="_blank">Bernina Embroidery Machines</a><a href="https://www.thesewingstudio.co.uk/collections/bernina-overlockers" rel="noopener noreferrer" target="_blank">Bernina&#xA0;</a><a href="https://www.thesewingstudio.co.uk/collections/bernina-overlockers" rel="noopener noreferrer" target="_blank">Overlockers</a><a href="https://www.thesewingstudio.co.uk/collections/coverstitch-machines?gf_592567=Bernina" rel="noopener noreferrer" target="_blank">Bernina Coverstitch Machines</a>

Bernina - Warranty & Support

Details of Bernette's standard warranty, what's not covered, how to register your machine and what support is available

What support do I get when purchasing a Bernette?Allow yourself to be inspired and discover how easily you can turn your imagination into unique clothes, accessories, home decorations, etc. You can now do this more easily than ever before, thanks to the many convenient features you get with a Bernette. Learn all about your model, including mastery workbooks&#xA0;to help you with your machine as you work step by step through hands on activities. You can find all this and more&#xA0;<a href="https://www.bernette.com/en-UK/why-bernette" rel="noopener noreferrer" target="_blank">here</a>, simply find your model and navigate to the support page.Warranty Information<span style="color: rgb(0, 0, 0); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">For your peace of mind, Bernette offer a warranty with all new machines to protect against any manufacturing faults and defects during the warranty period. However this subject to the machine being used and maintained according to the manual (a copy of which can be downloaded&#xA0;<span style="color: rgb(0, 128, 128); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><a href="https://www.bernette.com/en-UK/models" rel="noopener noreferrer" target="_blank">here</a><span style="color: rgb(0, 0, 0); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">) You must retain the original packaging for the purposes of transporting your machine.<span style="color: rgb(0, 0, 0); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">This warranty is not transferable, it is valid only for the original purchaser from new. &#xA0;Warranty periodThere is a two year warranty with all new Bernette machines.This only applies to machines in normal domestic use, machines used for teaching or commercial purposes have a one year warranty.Can the warranty be extended?The warranty periods detailed above are the maximum amount of years available, they cannot be extended.Is everything covered by the warranty?Accidental damage and wear and tear are excluded, as is timing and consumable parts such as needle threaders, needles, bobbins, bobbin cases, needle plates, light bulbs, blades, bolts, presser feet, tools and embroidery frames.&#xA0;&#xA0;&#xA0;How do I register my machine?You can register your machine through <a href="https://www.bernette.com/en-UK/" rel="noopener noreferrer" target="_blank">Bernette&apos;s</a><a href="https://www.janome.co.uk/warranty-registration" rel="noopener noreferrer" target="_blank">&#xA0;website</a><a href="https://sewingcraft.brother.eu/en/product-registration" rel="noopener noreferrer" target="_blank">&#xA0;</a>How do I request for warranty work to be carried out?If you think your machine is faulty please contact us us in the first instance, as we may be able to help overcome any issues you are experiencing.&#xA0;Our aim is to help save you time and money in diagnosing and fixing problems so that you are not left out of pocket, or without the use of your new sewing machine for any length of time and without the expense of sending it back to us.If after that, you still believe your machine to be faulty, you can find more information on what to do next in our&#xA0;<a href="https://www.thesewingstudio.co.uk/pages/terms-and-conditions#Returns" rel="noopener noreferrer" target="_blank">Terms &amp; Conditions</a>Go to:<a></a><a></a><a href="https://www.thesewingstudio.co.uk/collections/bernette-sewing-machines" rel="noopener noreferrer" target="_blank">Bernette Sewing Machines</a><a href="https://www.thesewingstudio.co.uk/collections/bernette-embroidery-machines" rel="noopener noreferrer" target="_blank">Bernette Embroidery Machines</a><a href="https://www.thesewingstudio.co.uk/collections/bernette-overlockers" rel="noopener noreferrer" target="_blank">Bernette Overlockers</a><a href="https://www.thesewingstudio.co.uk/collections/coverstitch-machines?gf_592567=Bernette" rel="noopener noreferrer" target="_blank">Bernette Coverstitch Machines</a>

Bernette - Warranty & Support

What support do I get when purchasing an Elna?. These days Elna machines are made by Janome and that's not a bad thing as Janome is the world's number one choice for Sewing Machines and Overlockers. Whilst Elna machine may look different, there are m

What support do I get when purchasing an Elna?These days Elna machines are made by Janome and that&apos;s not a bad thing as Janome is the world&apos;s number one choice for Sewing Machines and Overlockers. Whilst Elna machine may look different, there are models between the two brands that are identical in terms of functionality which means you have access to Janome tools to help you get the most out of your machine. You can access their <a href="https://www.janome.com/support/" rel="noopener noreferrer" target="_blank">support page</a> where you will find technical support, a community forum and frequently asked questions.&#xA0;There are also lots of tools available to help you learn, including webinars, you tube channel, virtual events and Inspire - free patterns to make on your Janome machine and inspiring embroidery designs. You can access all this and more <a href="https://www.janome.com/learn/" rel="noopener noreferrer" target="_blank">here</a><a href="https://help.thesewingstudio.co.uk/en-US/contact" rel="noopener noreferrer" target="_blank">Contact us</a> if you would like advice regarding which Janome machine is equivalent to your new Elna machine.&#xA0;Warranty Information<span style="color: rgb(0, 0, 0); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">For your peace of mind, Elna offer a warranty with all new machines to protect against any manufacturing faults and defects during the warranty period. However this subject to the machine being used and maintained according to the supplied manual. You must retain the original packaging for the purposes of transporting your machine.<span style="color: rgb(0, 0, 0); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">This warranty is not transferable, it is valid only for the original purchaser from new. &#xA0;Warranty periodThere is a two year warranty with all new Elna machines, covering both parts and labour.This only applies to machines in normal domestic use, machines used for teaching or commercial purposes have a one year warranty.Can the warranty be extended?You are able to extend the two year standard warranty to a maximum of 5 years, by purchasing one of Elna&apos;s extended warranties within 30 days from the date of purchase. The first two years will still be with us here at The Sewing Studio, any extended years will be direct with Elna/Janome.Details of the extended warranty can be found in the box when purchasing a new machine or on Elna&apos;s website <a href="https://www.elna.com/en-gb/promotions.php?promotion=282" rel="noopener noreferrer" target="_blank">here.</a>Is everything covered by the warranty?Accidental damage and wear and tear are excluded, as is timing and consumable parts such as needle threaders, needles, bobbins, bobbin cases, needle plates, light bulbs, blades, bolts, presser feet, tools and embroidery frames. &#xA0;How do I register my machine?Included with each machine is a Warranty Registration Card, simply fill that in and send it off.&#xA0;How do I request for warranty work to be carried out?If you think your machine is faulty please contact us us in the first instance, as we may be able to help overcome any issues you are experiencing.&#xA0;Our aim is to help save you time and money in diagnosing and fixing problems so that you are not left out of pocket, or without the use of your new sewing machine for any length of time and without the expense of sending it back to us.If after that, you still believe your machine to be faulty, you can find more information on what to do next in our&#xA0;<a href="https://www.thesewingstudio.co.uk/pages/terms-and-conditions#Returns" rel="noopener noreferrer" target="_blank">Terms &amp; Conditions</a>Go to:<a></a><a></a><a href="https://www.thesewingstudio.co.uk/collections/elna-sewing-machines" rel="noopener noreferrer" target="_blank">Elna</a><a href="https://www.thesewingstudio.co.uk/collections/elna-sewing-machines" rel="noopener noreferrer" target="_blank">&#xA0;Sewing Machines</a><a href="https://www.thesewingstudio.co.uk/collections/elna-overlockers" rel="noopener noreferrer" target="_blank">Elna Overlockers</a>

Elna - Warranty & Support

In this article you will find details of Pfaff warranty information, including what's covered and how to register your machine, plus help and support available.

What support do I get when purchasing a Pfaff?<span style="color: rgb(77, 81, 86); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Pfaff offers best-in-class sewing, quilting, embroidery and overlock machines to realise your ultimate design dreams and meet a sewist&apos;s every need. They want you to get the most out of your machine and have tools available like Get Creative, where you will find lots of inspiration and mysewnet - a subscription based machine embroidery software and design library. There is also support, with access to troubleshooting and their customer support line. all this and more can be found&#xA0;<span style="color: rgb(0, 128, 128); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><a href="https://www.pfaff.com/en-gb/Support/" rel="noopener noreferrer" target="_blank">here.</a>Warranty Information<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">For your peace of mind, Pfaff offer a warranty with all new machines to protect against any manufacturing faults and defects during the warranty period. However this subject to the machine being used and maintained according to the supplied manual. You must retain the original packaging for the purposes of transporting your machine.<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">The warranty is not transferable, it is valid only for the original purchaser from new. &#xA0;Warranty period<table id="isPasted" style="width: 100%;"><thead><tr><th style="background-color: rgb(0, 128, 128); width: 42.0494%;"><div style="text-align: center;">Warranty Type</div></th><th style="background-color: rgb(0, 128, 128); width: 29.9564%;"><div style="text-align: center;">Parts</div></th><th style="background-color: rgb(0, 128, 128); width: 27.6877%;"><div style="text-align: center;">Labour</div></th></tr></thead><tbody><tr><td style="width: 42.0494%; background-color: rgb(239, 239, 239);"><div style="text-align: center;">Creative series</div></td><td style="width: 29.9564%; background-color: rgb(239, 239, 239);"><div style="text-align: center;">5 Years</div></td><td style="width: 27.6877%; background-color: rgb(239, 239, 239);"><div style="text-align: center;">2 Years</div></td></tr><tr><td style="width: 42.0494%; background-color: rgb(239, 239, 239);"><div style="text-align: center;">Performance Series</div></td><td style="width: 29.9564%; background-color: rgb(239, 239, 239);"><div style="text-align: center;">5 Years</div></td><td style="width: 27.6877%; background-color: rgb(239, 239, 239);"><div style="text-align: center;">2 Years</div></td></tr><tr><td style="width: 42.0494%; background-color: rgb(239, 239, 239); text-align: center;">Expression Series</td><td style="width: 29.9564%; background-color: rgb(239, 239, 239); text-align: center;">5 Years</td><td style="width: 27.6877%; background-color: rgb(239, 239, 239); text-align: center;">2 Years</td></tr><tr><td style="width: 42.0494%; background-color: rgb(239, 239, 239); text-align: center;">Select Series</td><td style="width: 29.9564%; background-color: rgb(239, 239, 239); text-align: center;">5 Years</td><td style="width: 27.6877%; background-color: rgb(239, 239, 239); text-align: center;">2 Years</td></tr><tr><td style="width: 42.0494%; background-color: rgb(239, 239, 239); text-align: center;">Ambition Series</td><td style="width: 29.9564%; background-color: rgb(239, 239, 239); text-align: center;">5 Years</td><td style="width: 27.6877%; background-color: rgb(239, 239, 239); text-align: center;">2 Years</td></tr><tr><td style="width: 42.0494%; background-color: rgb(239, 239, 239); text-align: center;">Passport Series</td><td style="width: 29.9564%; background-color: rgb(239, 239, 239); text-align: center;">5 Years</td><td style="width: 27.6877%; background-color: rgb(239, 239, 239); text-align: center;">2 Years</td></tr><tr><td style="width: 42.0494%; background-color: rgb(239, 239, 239); text-align: center;">Smarter Series</td><td style="width: 29.9564%; background-color: rgb(239, 239, 239); text-align: center;">2 Years</td><td style="width: 27.6877%; background-color: rgb(239, 239, 239); text-align: center;">2 Years</td></tr><tr><td style="width: 42.0494%; background-color: rgb(239, 239, 239); text-align: center;">Overlockers</td><td style="width: 29.9564%; background-color: rgb(239, 239, 239); text-align: center;">2 Years</td><td style="width: 27.6877%; background-color: rgb(239, 239, 239); text-align: center;">2 Years</td></tr></tbody></table>The above warranty periods only apply to machines in normal domestic use, machines used for teaching or commercial purposes have a 6 month warranty. Can I extend the warranty period?The warranty periods detailed above are the maximum amount of years available, they cannot be extended.Is everything covered by the warranty?Accidental damage and wear and tear are excluded, as is timing and consumable parts such as needle threaders, needles, bobbins, bobbin cases, needle plates, light bulbs, blades, bolts, presser feet, tools and embroidery frames.&#xA0;How do I register my machine?We can register the warranty on your behalf. Just let us know the serial number of your machine along with your name, address and email address. We will confirm by email when the registration is completed.Alternatively, you can register online <a href="https://login.mysewnet.com/?origin=https%3a%2f%2fwww.mysewnet.com%2fen%2fdashboard%2fmy-account%2fmachines%2f" rel="noopener noreferrer" target="_blank">here</a>How do I request for warranty work to be carried out?If you think your machine is faulty please contact us us in the first instance, as we may be able to help overcome any issues you are experiencing.&#xA0;Our aim is to help save you time and money in diagnosing and fixing problems so that you are not left out of pocket, or without the use of your new sewing machine for any length of time and without the expense of sending it back to us.If after that, you still believe your machine to be faulty, you can find more information on what to do next in our&#xA0;<a href="https://www.thesewingstudio.co.uk/pages/terms-and-conditions#Returns" rel="noopener noreferrer" target="_blank">Terms &amp; Conditions</a>Go to:<a></a><a></a><a href="https://www.thesewingstudio.co.uk/collections/pfaff-sewing-machines" rel="noopener noreferrer" target="_blank">Pfaff</a><a href="https://www.thesewingstudio.co.uk/collections/bernina-sewing-machines" rel="noopener noreferrer" target="_blank">&#xA0;Sewing Machines</a><a href="https://www.thesewingstudio.co.uk/collections/pfaff-embroidery-machines" rel="noopener noreferrer" target="_blank">Pfaff Embroidery Machines</a><a href="https://www.thesewingstudio.co.uk/collections/pfaff-overlockers" rel="noopener noreferrer" target="_blank">Pfaff&#xA0;</a><a href="https://www.thesewingstudio.co.uk/collections/bernina-overlockers" rel="noopener noreferrer" target="_blank">Overlockers</a><a href="https://www.thesewingstudio.co.uk/collections/coverstitch-machines?gf_592567=Pfaff" rel="noopener noreferrer" target="_blank">Pfaff&#xA0;Coverstitch Machines</a>

Pfaff - Warranty & Support

In this article you will find details of Husqvarna warranty information, including what's covered and how to register your machine, plus help and support available.

What support do I get when purchasing a Husqvarna?Since 1872 Husqvarna Viking has been at the forefront of sewing innovation. Their goal has always been to spread the joy of sewing through high-end machines. They encourage you to get going with your machine through &#x2018;Be Insipred&#x2019; where you will find lots of inspiration, projects and a learning centre. They have tailored support for each machine model including any software updates, troubleshooting and helpful tips. You can find all this <a href="https://www.husqvarnaviking.com/Support" rel="noopener noreferrer" target="_blank">here.</a>Warranty Information<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">For your peace of mind, Husqvarna offer a warranty with all new machines to protect against any manufacturing faults and defects during the warranty period. However this subject to the machine being used and maintained according to the supplied manual. You must retain the original packaging for the purposes of transporting your machine.<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Tahoma, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">The warranty is not transferable, it is valid only for the original purchaser from new. &#xA0;Warranty period<table id="isPasted" style="width: 100%;"><thead><tr><th style="background-color: rgb(0, 128, 128); width: 42.0494%;"><div style="text-align: center;">Warranty Type</div></th><th style="background-color: rgb(0, 128, 128); width: 29.9564%;"><div style="text-align: center;">Parts</div></th><th style="background-color: rgb(0, 128, 128); width: 27.6877%;"><div style="text-align: center;">Labour</div></th></tr></thead><tbody><tr><td style="width: 42.0494%; background-color: rgb(239, 239, 239);"><div style="text-align: center;">Designer series</div></td><td style="width: 29.9564%; background-color: rgb(239, 239, 239);"><div style="text-align: center;">5 Years</div></td><td style="width: 27.6877%; background-color: rgb(239, 239, 239);"><div style="text-align: center;">2 Years</div></td></tr><tr><td style="width: 42.0494%; background-color: rgb(239, 239, 239);"><div style="text-align: center;">Jade Series</div></td><td style="width: 29.9564%; background-color: rgb(239, 239, 239);"><div style="text-align: center;">5 Years</div></td><td style="width: 27.6877%; background-color: rgb(239, 239, 239);"><div style="text-align: center;">2 Years</div></td></tr><tr><td style="width: 42.0494%; background-color: rgb(239, 239, 239); text-align: center;">Sapphire Series</td><td style="width: 29.9564%; background-color: rgb(239, 239, 239); text-align: center;">5 Years</td><td style="width: 27.6877%; background-color: rgb(239, 239, 239); text-align: center;">2 Years</td></tr><tr><td style="width: 42.0494%; background-color: rgb(239, 239, 239); text-align: center;">Opal Series</td><td style="width: 29.9564%; background-color: rgb(239, 239, 239); text-align: center;">5 Years</td><td style="width: 27.6877%; background-color: rgb(239, 239, 239); text-align: center;">2 Years</td></tr><tr><td style="width: 42.0494%; background-color: rgb(239, 239, 239); text-align: center;">Emerald Series</td><td style="width: 29.9564%; background-color: rgb(239, 239, 239); text-align: center;">5 Years</td><td style="width: 27.6877%; background-color: rgb(239, 239, 239); text-align: center;">2 Years</td></tr><tr><td style="width: 42.0494%; background-color: rgb(239, 239, 239); text-align: center;">H Class Series</td><td style="width: 29.9564%; background-color: rgb(239, 239, 239); text-align: center;">2 Years</td><td style="width: 27.6877%; background-color: rgb(239, 239, 239); text-align: center;">2 Years</td></tr><tr><td style="width: 42.0494%; background-color: rgb(239, 239, 239); text-align: center;">Overlocker</td><td style="width: 29.9564%; background-color: rgb(239, 239, 239); text-align: center;">2 Years</td><td style="width: 27.6877%; background-color: rgb(239, 239, 239); text-align: center;">2 Years</td></tr></tbody></table>The above warranty periods only apply to machines in normal domestic use, machines used for teaching or commercial purposes have a 6 month warranty.Can I extend the warranty period?The warranty periods detailed above are the maximum amount of years available, they cannot be extended.Is everything covered by the warranty?Accidental damage and wear and tear are excluded, as is timing and consumable parts such as needle threaders, needles, bobbins, bobbin cases, needle plates, light bulbs, blades, bolts, presser feet, tools and embroidery frames.&#xA0;How do I register my machine?We can register the warranty on your behalf. Just let us know the serial number of your machine along with your name, address and email address. We will confirm by email when the registration is completed.Alternatively, you can register your machine <a href="https://login.mysewnet.com/?origin=https%3a%2f%2fwww.mysewnet.com%2fen%2fdashboard%2fmy-account%2fmachines%2f" rel="noopener noreferrer" target="_blank">here</a>How do I request for warranty work to be carried out?If you think your machine is faulty please contact us us in the first instance, as we may be able to help overcome any issues you are experiencing.&#xA0;Our aim is to help save you time and money in diagnosing and fixing problems so that you are not left out of pocket, or without the use of your new sewing machine for any length of time and without the expense of sending it back to us.If after that, you still believe your machine to be faulty, you can find more information on what to do next in our&#xA0;<a href="https://www.thesewingstudio.co.uk/pages/terms-and-conditions#Returns" rel="noopener noreferrer" target="_blank">Terms &amp; Conditions</a>Go to:<a></a><a></a><a href="https://www.thesewingstudio.co.uk/collections/husqvarna-sewing-machines" rel="noopener noreferrer" target="_blank">Husqvarna</a><a href="https://www.thesewingstudio.co.uk/collections/bernina-sewing-machines" rel="noopener noreferrer" target="_blank">&#xA0;Sewing Machines</a><a href="https://www.thesewingstudio.co.uk/collections/husqvarna-embroidery-machines" rel="noopener noreferrer" target="_blank">Husqvarna&#xA0;Embroidery Machines</a><a href="https://www.thesewingstudio.co.uk/collections/husqvarna-overlockers" rel="noopener noreferrer" target="_blank">Husqvarna&#xA0;</a><a href="https://www.thesewingstudio.co.uk/collections/bernina-overlockers" rel="noopener noreferrer" target="_blank">Overlockers</a>

Husqvarna - Warranty & Support

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The Sewing Studio Help Centre

Information and advice with machines, Warranty Information, How to find the correct foot or accessory for your model,